Thank you for visting us at Textile Arts. Below are our terms of sale and policies. If you have other questions you can contact us by e-mail,fax or phone. We try to answer all e-mail within 8 hours.


TEXTILE ARTS
PO BOX 3151
SAG HARBOR NEW YORK 11963
TOLL FREE: 888-343-7285
FAX: 631-725-1714
info@txtlart.com

RETURN POLICY

We will accept returns on fabric if it has not been used and is returned in good condition. Colors shown will vary from the actual fabric due to the variation in monitors. If you need a very specific color we suggest you get a sample before you buy.

There are no returns on custom made items or special orders. Frame and fabric kits are not returnable if they have been put together!

BEDDING is NOT returnable if it has been removed from the original packaging!

Due to the OUTRAGEOUS amount of money the credit card companies charge us for refunds, we will send you a check as soon as your item is received by us.

Under NO circumstances do we refund shipping costs.

If you use the POST OFFICE for your return our address is: PO BOX 3151 SAG HARBOR NY 11963.

If you use UPS for your return our address is: 8 POPLAR STREET SAG HARBOR NY 11963

HOW TO ORDER

Our fabric is sold in 1 yard increments (36"l x 54"w). 1 yard being the minimum order. If you need to order half yards (i.e. 3 1/2 yards)just click the ADD TO CART button you will order 1 yard of fabric. You can increase this number on the order page by whole numbers. Then in the comments section of the order ask us to add the partial yard(1/2,1/4 etc) We will adjsut the order before we charge your card. You can also call in your order at 888-343-7285. Unless you ask us to cut it, all fabric is sold in continuous lenghts.

If you are looking for a specific color but not pattern, use the SEARCH button. Just enter the color you are interested in. Keep it basic i.e. Blue, Green,Pink not aquamarine,chartreuse or magenta, you"ll get better results.

If you are looking for a specific pattern and do not find it, let us know. If it is still available we will do a special order for you. All special orders are non-returnable.

All order information is protected by SSL, the best encryption software in the industry.

You can also order by phone (888)343-7285

SAMPLES

Sample sizes vary by design. They are small and show only the colors in the fabric, most often not the design.

Samples are sent by US Mail so please allow 3-7 days for them to arrive. If you need special cuttings, call us at 888-343-7285

PAYMENT INFORMATION

We offer payment through Visa, MasterCard, American Express or Pay Pal. If you would like to pay by check or money order,please call us toll free at 888-343-7285. Sorry but we cannot ship COD.

SHIPPING AND AVAILABILITY

The AVAILABILITY is on the page where you see the fabric. We ship by Priority Mail which usually takes 2-3 days to arrive. Availability on sale items will be on a first come first sold basis. If your choice is not available you will be contacted and have the option of substitution or cancelling your order.

If AVAILABILITY is more than 1-2 weeks that means we are ordering your item from Europe. We try to give as accurate an estimated shipping as possible. If we are going to miss the delivery date we listed we will contact you. We do NOT charge your credit card for any item until we are ready to ship.

Express shipping is available upon request. Email us for details.

SALES TAX

Sales tax will be charged on all orders shipped to addresses within New York State. The amount of sales tax will appear on your order confirmation.

INTERNATIONAL ORDERS

We will ship to Canada, Australia, New Zealand,Japan, Hong Kong and most of Europe at the present time. We do NOT ship to Africa . We ship through the US POSTAL SERVICE. The customer is responsible for paying all duty and taxes upon delivery. Returns are allowed on defective fabric only.

HINT: CLICK ON THE PHOTO TO ENLARGE OR FOR MORE INFO

We will meet any US price on in stock items.

Need help? Email us or call toll free 888-343-7285